Refund Policy

AC2U wants you to be happy with your recent new booking. If you’re dissatisfied with our service, we’re here to help.

We pay close attention to all the details and carefully provide cleaning service to ensure its superior service and quality. However, despite our best efforts, and in the rare occurrence we may have overlooked a defect, please let us know.

AC2U has a customer support team ready to help mediation between you and our team.

You can contact us within 2 working days of the completed job and we will do our best to assist you.

You can contact us on Weekdays (10am - 7pm) by:

  • Call us at 04 – 225 0101;
  • Write to us at [email protected];
  • Chat with us on the AC2U webpage.

IMPORTANT: Please understand that AC2U cannot provide refunds. We will do our best to assist you.